Free Integration Support
Free developer support for implementing and testing the Scanbot SDK.
From integration to troubleshooting and framework selection, we're here to help.
Slack Workspace
Our Slack Workspace connects you directly with our developers for quick support. Simply join with your email and get help with your inquiries promptly.
Join workspace
MS Teams Channel
Our MS Teams Channel lets you collaborate directly with our developers. Join with your email or existing account for direct and immediate support of our engineers.
Request invite
Send an email to sdksupport@scanbot.io including the SDK you're using (Barcode, Document, or Data Capture) and a clear description of the issue. We'll respond within one business day.
Send email
Support for Customers
As a customer of Scanbot SDK, you will have access to your own private Support Slack- or Microsoft Teams-Channel. In this channel, you will be able to directly talk to your dedicated Customer Success Manager and our Software Engineers.
We believe supporting the success of our customers is the best recipe for a strong partnership. We want you to be successful and are committed to supporting you, acting on your feedback, and providing the answers you need - as quickly as possible.